Refund & Cancellation Policy

At Narada Studios Private Limited, we provide a risk-free 15-day free trial so that you can fully evaluate the Narada Digital Dupe platform before making any financial commitment.

1. No Refunds Policy

Because you have the opportunity to test the software extensively during the free trial period, all purchases are final, and we do not offer refunds for any subscription fees paid.

• Once a manual payment is made for a subscription cycle, it cannot be refunded, including for partial months or unused portions of the service.
• By completing your purchase, you acknowledge that you have had sufficient time to evaluate the product during the free trial period and are satisfied with its features and functionality.

2. Cancellations

We do not utilize auto-renewing subscriptions for our Lead Capture plans; payments are processed manually by you each month. If you decide to discontinue the service:

• Simply do not make the manual payment for the next billing cycle.
• You may also explicitly cancel your service at any time through your dashboard or by emailing support@naradastudios.com.
• Upon non-renewal or cancellation, your Digital Dupe will go offline immediately at the end of your current paid period.

3. Data Deletion Post-Cancellation

Following cancellation, your data will be retained for 30 days to allow for account reactivation. After this 30-day period, all associated data (including AI configurations, uploaded context, and chat transcripts) will be permanently deleted from our servers in compliance with the DPDPA 2023.

4. Exceptions

In extremely rare instances, we may, at our sole discretion, issue a credit or refund if there is a verified, critical technical failure on our platform that prevents the service from functioning entirely, provided you contact our support team within 3 days of the transaction at support@naradastudios.com.